Source: Leverage Shares

Year-wise, AWS and « North America » tend to shore up the bulk of the company’s income. The « International » segment, however, is the greatest drag. The 1st-order estimation shows that « International » segment had the maximum drag in the worst of times, i.e. 2021 and 2022, and never shows a directional drift at other times either. Triple-digit 2nd-order trends indicate that « International » segment tends to worsen in delivering a contribution quite often.

Of its international businesses, its two biggest markets used to be China (since 2004) and India (since 2013). After 15 years, the company shuttered its domestic e-commerce operations in China and now focuses on « cross-border » selling. Its India e-commerce business is wracked with net losses, investigations into underreported finances, allegations of programmatically swiping volumes from third-party sellers to favour a proxy-owned seller, and the potential legal consequences of blocking a merger that would create a massive e-commerce rival (which is now being resumed). The company also makes an unusually verbose (yet non-committal) statement about these events in the « Business Risks » section of its Annual Report thus:

« Violation of any existing or future PRC, Indian, or other laws or regulations or changes in the interpretations of those laws and regulations could result in our businesses in those countries being subject to fines and other financial penalties, having licenses revoked, or being forced to restructure our operations or shut down entirely. »

If the e-commerce business in India were to close, this would actually be a net positive for the company’s bottom line. Given that it’s been over 10 years and some hard lessons were likely learned in China, it bears asking if the company will pull the plug sooner than 15 years. There are a number of vertically-integrated e-commerce platforms in operation in the country; it is increasingly unlikely that Amazon can profitably leverage its way into having net-positive incomes like it did in « North America ».

Any argument that the company is still a « growth stock » should be put paid by the simple fact that the company has been in e-commerce for nearly thirty years now. The relatively-newer AWS has paid off in spades and now helping subsidize the company’s unwieldy business for several years now. In fact, it has also attained positive earnings in India. However, as the 1st- and 2nd-order trends show, growth has slowed down and has been decelerating more and more rapidly over the past three years.

Integration Lies Ahead

Arguments often abound that Amazon is an « ecosystem », a roundabout way of reinventing the idea of « vertical integration ». This is not necessarily true. For instance, a portion of the earnings report’s opening comments discussed the company’s « content » business with a mention of accolades won by various properties and the fact that « Reacher » had the highest number of minutes watched for any Prime Video title in 2023. What remain doubtful is if this would compel large masses of users to regularly buy products via the platform if they weren’t already. On the other hand, solid incomes in the e-commerce business would pay for producing more content. This isn’t « vertical integration ». Next, if the e-commerce business and/or the media business was doing well, there is no evidentiary statistic to suggest that more enterprises would purchase cloud solutions; the businesses are driven by entirely different factors. This isn’t « vertical integration » either. However, what does prove to be integrative is the company’s stated intention going forward in the dominant theme for investor interest in 2023 and perhaps even 2024: AI.

A host of companies – ranging from hospitality major Accor to Korean conglomerate Hyundai – were announced to have deepened collaborations with Amazon via their Bedrock and SageMaker AI platforms, both of which are vertically integrated with AWS. It’s very likely that with scale would come the potential for expanding usage of AWS’ on-demand cloud capabilities in non-AI applications. In fact, the company reported this being the case with financial services provider Mitsubishi UFJ Financial Group.

Amazon CEO (and erstwhile AWS head honcho) Andy Jassy stated² that while generative AI services remain a “relatively small” business for the company, this could drive “tens of billions of dollars” in revenue within the next several years. Amazon CFO Brian Olsavsky added that there “a lot of interest” has been generated in AWS’ generative AI products such as “Q”, an AI chatbot for businesses. A generative AI shopping assistant named « Rufus » is also being tested among a subset of U.S. e-commerce users. Mr. Olsavsky also said, “We’re going to continue to invest in new things and new areas and things that are resonating with customers. Where we can find efficiencies and do more with less, we’re going to do that as well.” Rather interestingly, the company also announced that it has begun showing ads on its original content. It is very likely that cracks are beginning to show in the value of forever subsidizing unintegrated projects. The company would likely do well if it were to spin off the content business entirely and hold it as a member of a consortium. However, Mr. Olsavsky did mention that 2024 won’t be “a year of efficiency type thing” so it’s unlikely that massive moves would happen this year.

Going by outright trends, it’s evident that « AWS + AI » is being positioned as the new growth proposition by the company. While cloud solutions would always be in demand as AI-driven improvement is being pursued by enterprises to reduce « human » costs, there are a number of providers (including Google). Regarding AI, it remains to be seen if the company hasn’t already been pipped to the post by other tech giants and specialist firms who have been in the deep end a while longer.

All in all, it sounds like an interesting year (or set of years) is about to begin. It might be time the company formed a new segment.

Footnotes:

1. “Google Q4 Earnings: Missing an AI Edge », 1 February 2024, Leverage Shares
2. “Amazon reports better-than-expected results as revenue jumps 14% », 1 February 2024, CNBC